1. Introduction
One SmartBiz (“we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website onesmartbiz.pro or use our services. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that you provide directly to us, including:
- Personal Information: Name, email address, phone number, and company name when you submit an inquiry or contact form.
- Project Details: Information about your project requirements, budget estimates, and service preferences submitted through our pricing calculator.
- Communication Data: Messages sent via our contact forms, WhatsApp integration, or email correspondence.
- Usage Data: Browser type, IP address, pages visited, and time spent on our website collected automatically through analytics tools.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Prepare project proposals and cost estimates
- Improve our website, services, and user experience
- Send promotional communications (with your consent)
- Comply with legal obligations and enforce our terms
- Analyze website usage and optimize performance
4. Data Storage and Security
Your data is stored securely using Supabase, a trusted cloud database provider. We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your personal information. While we strive to protect your data, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
We use the following third-party services that may collect information:
- WhatsApp: For direct communication — subject to WhatsApp's privacy policy
- Google Gemini API: For AI-powered business analysis — subject to Google's privacy policy
- Vercel: For website hosting and analytics — subject to Vercel's privacy policy
- Supabase: For data storage — subject to Supabase's privacy policy
6. Cookies and Tracking
Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Inquiry data and project estimates are retained for a minimum of 2 years to support ongoing client relationships.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to processing of your personal information
- Request transfer of your data to another service
- Withdraw consent at any time
To exercise any of these rights, contact us at onebizfam@gmail.com.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: